Unlike the competition, we don't charge per seat. Share bug reports with your entire team, unlimited viewers included.
Perfect for solo developers and small teams
For growing teams who need more captures
See exactly what's included in each plan
Why engineering teams are switching from Jam.dev and LogRocket
Traditional Bug Reporting Tools
Pricing Model
$30-50 per seat/month
Data Storage
Their cloud only
Network Capture
URLs only, truncated bodies
PII Handling
Passes through their servers
Bundle Size
200KB+ initial load
Viewer Limits
Charged per viewer
Built for Engineering Teams
Pricing Model
$49 flat fee, unlimited users
Data Storage
Your S3/R2/MinIO bucket
Network Capture
Full headers & bodies with PII redaction
PII Handling
Never leaves your infrastructure
Bundle Size
<10KB initial, lazy loaded
Viewer Limits
Unlimited viewers, no extra cost
Instead of storing your bug recordings on our servers, you connect your own S3, Cloudflare R2, or MinIO bucket. TraceLoop generates pre-signed URLs, and your browser uploads directly to your storage. This means zero PII ever touches our infrastructure.
Correct. Unlike competitors who charge per seat ($30-50/user), we charge a flat fee. Share bug reports with your entire company—unlimited viewers included. Only the people who capture bugs need to be on the plan.
Yes! All paid plans include a 14-day free trial. No credit card required. The Community plan is free forever for up to 100 captures/month.
TraceLoop runs a circular buffer in your browser that continuously records the last 60 seconds. When a bug happens, press capture—the entire session is already in memory, so there's zero setup time.
Yes. With the Sovereign plan, video files are uploaded directly from the browser to your bucket. Only metadata (report IDs, timestamps, URLs) is stored in our database. No PII or sensitive data passes through our servers.